{"id":1829,"date":"2021-12-22T14:09:46","date_gmt":"2021-12-22T14:09:46","guid":{"rendered":"https:\/\/www.studionova.website\/rachel-ewan\/?page_id=1829"},"modified":"2022-01-17T13:12:31","modified_gmt":"2022-01-17T13:12:31","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.themepalstudio.co.uk\/rachel-ewan\/terms-and-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1829\" class=\"elementor elementor-1829\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-5ad90a3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ad90a3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;37344d5&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;shape_divider_bottom&quot;:&quot;multi-wave&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 4080 400\" preserveAspectRatio=\"none\">\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M4080,79.3V0L1179.4,0v79.3c0,0,694.9,437.4,1471.3,275.6\n\tS3575.7-152.5,4080,79.3z\"\/>\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M2249,79.3V0L0,0l0,79.3c0,0,43.3,437.4,819.8,275.6S1744.7-152.5,2249,79.3z\"\/>\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M2631.6,49.8c0,0-596.3,547.3-1468.8,230.2S0,95.6,0,95.6L0,0l2631.6,0V49.8z\"\/>\n<path class=\"elementor-shape-fill ha-shape-divider\" opacity=\"0.2\" enable-background=\"new    \" d=\"M4080,95.6c0,0-428.4,501.5-1208.9,184.4S1831,95.6,1831,95.6V0l2249,0V95.6z\"\/>\n<path class=\"elementor-shape-fill ha-shape-divider\" d=\"M4080,0v192.6c-392.4,177-703.2,95.6-1075-34.1c-214.6-74.8-508-126-839.1,6.1c-149.2,59.5-447.2,203.4-1026.2,10.8\n\tC313.2-99.5,0,95.6,0,95.6L0,0l2249,0L4080,0z\"\/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4493c60\" data-id=\"4493c60\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62d2003 elementor-widget elementor-widget-heading\" data-id=\"62d2003\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &#038; Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a9974d elementor-widget elementor-widget-text-editor\" data-id=\"7a9974d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Sale of\u00a0Sessions<\/strong><\/h6><ul><li>The price of the sessions will be as quoted on the website at the time of the\u00a0buyer\u2019s\u00a0order confirmation.<\/li><li>Session prices are liable to change at any time, but changes will not affect orders in respect of which have already been sent an Order Confirmation.<\/li><li>When purchasing session(s) the buyer has the right to cancel the order within 30 days of purchase, up to 5 working days in advance of the event.\u00a0To\u00a0cancel the order, please email\u202f<a href=\"mailto:orders@rachelewan.co.uk\">orders@rachelewan.co.uk<\/a>\u202fwith the order reference, name,\u00a0and details of the order.<\/li><li>A refund will be issued within 5 working days of the confirmed cancellation.<\/li><\/ul><h6><strong>Disclaimer<\/strong><\/h6><p>All advice both on this website and during\u00a0training events or coaching sessions is given in good faith and without prejudice and must be deemed appropriate by yourself.\u00a0If in doubt, please ask for clarification.<strong>\u00a0<\/strong>I do my utmost to make it clear when I am offering an opinion and when I am delivering facts, but sometimes I either forget or think I have made it obvious when I haven\u2019t.\u202fIf you are unsure feel free to ask me in person.<\/p><h6><strong>Cookies<\/strong><\/h6><p>This\u202fwebsite uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website\u00a0and\u00a0allows\u00a0us\u00a0to improve\u00a0it. By continuing to browse the website, you are agreeing to\u00a0the\u00a0use of cookies.\u00a0You block cookies by activating the setting on your browser that allows you\u00a0to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.\u00a0Any changes we may make to our cookie policy in the future will be posted on this page.<\/p><p>\u00a0<\/p><h5><strong>Personal Data and Information Processing Policy<\/strong><\/h5><p>This policy outlines how personal information and data is collected, processed, stored,\u00a0and used within the business activities of\u00a0Mental Health &amp; Wellbeing Training Ltd.,\u00a0abbreviated to MHWT.<\/p><h6><strong>Collecting personal information data<\/strong><\/h6><p>MHWT is a private limited company with two directors.\u00a0Rachel Ewan develops and delivers training and coaching. Malcolm Ewan administrates and manages finances. Both Rachel Ewan\u00a0and Malcolm Ewan are\u00a0data controllers.\u00a0Individuals\u00a0contracted as associate providers or\u00a0who provide business support to\u00a0MHWT\u00a0may be involved with the data process, as data processors. Each data processor will work in accordance with this policy.<\/p><p><strong>MHWT\u00a0collects personal information in\u00a0several\u00a0ways as outlined below:<\/strong><\/p><ul><li>Website \u2013 Individuals requesting to join the mailing list. At the point of sign-up,\u00a0it will be clearly stated that they are providing their email address to receive regular newsletters providing inspiration, tips,\u00a0and updates regarding the services provided. The signup function is via\u00a0Mailerlite.<\/li><li>The website uses cookies, to collect browsing statistics. Website visitors are informed that cookies are used on the website.<\/li><li>Via online shop \u2013 when purchasing an item or a place at an event, individuals will be provided the opportunity to sign-up to the mailing list. At the point of sign-up,\u00a0it will be clearly stated that they are providing their email address to receive regular newsletters providing inspiration, tips,\u00a0and updates regarding the services provided. The signup function is via\u00a0Mailerlite.<\/li><li>Promotional events. Individuals will be able to sign-up to join the mailing list via a \u2018sign-up form\u2019. At the point of sign-up,\u00a0it will be clearly stated that they are providing their email address to receive regular newsletters providing inspiration, tips,\u00a0and updates regarding the services provided.<\/li><li>Coaching clients. When an individual attends for coaching,\u00a0the introductory session processes a\u00a0\u2018Coaching\u00a0&amp; Confidentiality\u00a0Agreement\u00a0Form\u2019, where the\u00a0confidentiality policy and data and personal information policy\u00a0are\u00a0discussed.<\/li><li>Training delegates. When an individual attends\u00a0a training event,\u00a0only data necessary to\u00a0make a booking and process payment will be taken.<\/li><li>When\u00a0MHWT\u00a0receives an enquiry no personal data information is saved unless explicit permission has been sought.<\/li><\/ul><h6><strong>Processing data<\/strong><\/h6><p><strong>The following section will outline how information that has been collected, will be processed for the business activities of\u00a0MHWT:<\/strong><\/p><ul><li>Mailerlite\u00a0sign-ups. All individuals who submit their personal information online will automatically be imported to\u00a0Mailerlite.<\/li><li>Training delegates and coaching clients\u2019\u00a0records will be added to\u00a0a database spreadsheet and stored on a secure password-protected computer.<\/li><\/ul><h6><strong>Using data<\/strong><\/h6><p><strong>The following section will outline how\u00a0MHWT\u00a0will use personal data and information:<\/strong><\/p><ul><li>MHWT\u00a0will use the mailing list to send regular newsletters to provide inspiration, tips,\u00a0and updates on services and products being provided. Specific mailing lists will be used to send information about specific events, as specified in the preferences.<\/li><li>Delegate and\u00a0Client Information. The personal information recorded as part of the coaching process will be used for referencing during the coaching process (e.g.\u00a0salient points or details of goals set) and for reflection on the process. If referred to in supervision\u00a0or documented on a coaching log for accreditation purposes, no personal identifying information (name, DOB, addresses) will be used.\u00a0Delegate and client data will be used within the accounting software to facilitate the issuing of invoices and tracking of payments.<\/li><\/ul><h6><strong>Storing data<\/strong><\/h6><p><strong>The following section will outline how\u00a0MHWT\u00a0will store personal data and information:<\/strong><\/p><ul><li>Mailerlite\u00a0will be used to store the appropriate information regarding all individuals on the mailing list.<\/li><li>All\u00a0training delegates and\u00a0coaching client records are stored\u00a0on a secure password-protected computer.<\/li><\/ul><h6><strong>Reviewing and removing data<\/strong><\/h6><p><strong>The following section will outline how\u00a0MHWT will review and remove personal information and data:<\/strong><\/p><ul><li>When sending a \u2018group\u2019 email to the mailing lists, there will always be the option for individuals to update their preferences or remove themselves from the list, via a link in the footer of the email.<\/li><li>When individual requests to have their information removed from the list, this will be done.<\/li><li>Client\u00a0records will be stored for\u00a0up to\u00a07 years, from the date of\u00a0the\u00a0last contact, in a\u00a0secure folder on a password-protected computer database. When 7 years have\u00a0elapsed, the records will be\u00a0deleted.<\/li><li>If\u00a0an\u00a0individual requests to review their coaching record, this will be arranged at the earliest convenience.<\/li><li>If an individual requests removal of their coaching record within the 7-year period,\u00a0Mental Health &amp; Wellbeing Training\u00a0will seek\u00a0legal\u00a0advice.<\/li><\/ul><h6><strong>Changes to our privacy policy<\/strong><\/h6><p>Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sale of\u00a0Sessions The price of the sessions will be as quoted on the website at the time of the\u00a0buyer\u2019s\u00a0order confirmation. Session prices are liable to change at any time, but changes will not affect orders in respect of which have already been sent an Order Confirmation. 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